PARIS, 3 April 2008 – “Building a Robust Services Business: A Platform for Economic Growth” was the opening keynote at the Technology Services Europe 2008 (TSE) conference, held in Paris, 2–4 April. The session, presented by JB Wood, president and CEO of AFSMI, SRII, SSPA and TPSA, focused on how services play a pivotal role in the success of technology companies and the customers they serve... (read more)

SAN DIEGO, Mar. 25, 2008 – The TSE Conference announced today that Laurie Young will preview his new book From Products to Services: Insight and Experience from Companies which have Embraced the Service Economy at the upcoming TSE 2008 Conference. Young, a recognized authority and frequent author on services strategy and marketing issues, will address the gathering of European service professionals with his keynote presentation, Delivering Services Profitably, on the third day of the TSE conference to be held from 2 – 4 April, in Paris... (read more)