15 - 16 March 2012 | Berlin
Press Releases
Technology Services Europe 2011 Answers Challenges Faced by European-Based Services Professionals
SAN DIEGO, CA, April 8, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced the conclusion of its Technology Services Europe (TSE) 2011 conference, held April 7-8 in Berlin, Germany. Co-presented by TSIA and CFSM International, the TSE event revealed current trends, challenges, and opportunities in the European marketplace, issues such as driving product adoption, delivering services in a consumption-based product delivery model (e.g., cloud and SaaS), and effectively leveraging social media in service operations.
TSW 2010 Silicon Valley Reshapes the Future of Technology Services
SAN DIEGO, Calif., May 17, 2010 — Technology Services World 2010 Silicon Valley concluded last week, achieving, with 704 delegates, a 35% year-over-year increase in attendance. The event, hosted by TSIA and themed Clouds on the Service Horizon, focused on today's hottest topics, including cloud computing, social media, and service strategy change initiatives.
Xerox Exec Julie Hogan Keynotes Women in Services Event at Technology Services World 2010 Silicon Valley
SAN DIEGO, Calif., May 5, 2010 — Xerox vice president Julie Hogan was the keynote speaker at the Women in Services (WIS) networking dinner held at Technology Services World 2010 Silicon Valley last night. The three-day event, hosted by TSIA, is the preeminent source of learning and peer networking in the services industry.
Extreme Networks Receives Certified Support Staff Excellence Center Award from the Technology Services Industry Association
SANTA CLARA, Calif., May 5, 2010 — The Technology Services Industry Association (TSIA) announced that Extreme Networks, Inc. (Nasdaq: EXTR) has been named the winner of the Certified Support Staff Excellence Center Award, presented today at the Technology Services World conference in Silicon Valley.
Xerox, Kopin, eXaudios Receive Vision Awards from the Technology Services Industry Association
SANTA CLARA, Calif., May 5, 2010 — Winners of the new Vision Awards were announced today by the Technology Services Industry Association (TSIA) at the Technology Services World (TSW) conference in Silicon Valley. A total of nine companies competed in three categories at TSIA's new Service Revolutions event, and the winning companies were Xerox, Kopin, and eXaudios, who was awarded $10, 000 as winner of the Start-Up category.
Avaya, Vital Images, Xerox, Taleo Honored for Support Operations Excellence
SANTA CLARA, Calif., May 5, 2010 — The Technology Services Industry Association (TSIA) honored Avaya, Vital Images, Xerox, and Taleo today as the most recent companies to successfully achieve certification in the association's Organizational Development Program. The recognition took place at the Technology Services World conference in Silicon Valley.
Call for Speakers Opens for Technology Services World 2010 Las Vegas
SAN DIEGO, Calif., May 5, 2010 — As Technology Services World (TSW) 2010 Silicon Valley came to a successful conclusion today, the Call for Speakers opened for the much-anticipated fall event, Technology Services World 2010 Las Vegas. Hosted by TSIA, the leading association of the technology services and support industry, the Technology Services World spring and fall conferences have become renowned as the preeminent sources of learning and peer networking for service and support professionals.
Technology Services Industry Association Announces Addition of New Service Discipline
SAN DIEGO, Calif., May 4, 2010 — The Technology Services Industry Association (TSIA), the technology services industy's largest and most vibrant association, announced the addition of Education Services to its existing portfolio of Field, Professional, and Support Services content.
TSIA Selects InQuira, Language Weaver, Lithium, LivePerson, and nGenera as Finalists for Technology Services Recognized Innovator Awards
SANTA CLARA, Calif., May 3, 2010 — The Technology Services Industry Association (TSIA) has announced that InQuira, Language Weaver, Lithium, LivePerson, and nGenera have been named as finalists for the Technology Services Recognized Innovator Awards. The announcement was made today at the Technology Services World conference being held this week in Silicon Valley.
Professional Development Courses Kick-Start the Learning at Technology Services World 2010 Silicon Valley
SAN DIEGO, Calif., May 3, 2010 — Five pre-conference professional development courses kicked off the learning sessions at Technology Services World (TSW) today in Silicon Valley. TSW, being held May 3-5, is the industry's premier technology services conference, and is hosted by the leading professional association of the technology services industry, TSIA. Service and support experts have converged for this three-day event to explore the exploding cloud computing and social media phenomenons as well as to learn tactics for improving organizational efficiencies in the areas of services delivery, engineering, operations, and leadership.
Technology Services World 2010 Opens with Strong Attendance from Leading Players in Technology Services
SAN DIEGO, CA, April 15, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced the "Cloud 20, " a new research endeavor that mirrors TSIA's popular "Service 50" index. The Cloud 20 analyzes the impact of cloud computing on technology business models, service portfolios, and partner strategies. Each quarter TSIA will perform its analysis on cloud computing's 20 most influential companies and share the results in a quarterly report, Webcasts, conference presentations, and other means.
New TSIA "Cloud 20" Index Evaluates Largest Providers of Cloud Computing Services
SAN DIEGO, CA, April 15, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced the "Cloud 20, " a new research endeavor that mirrors TSIA's popular "Service 50" index. The Cloud 20 analyzes the impact of cloud computing on technology business models, service portfolios, and partner strategies. Each quarter TSIA will perform its analysis on cloud computing's 20 most influential companies and share the results in a quarterly report, Webcasts, conference presentations, and other means.
TSIA's Technology Services World Event Hosts Panel Session on Driving Business Value and Customer Satisfaction through Online Support
SAN DIEGO, CA, April 2, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced a key support session on the Technology Services World 2010 (TSW 2010) Silicon Valley agenda: "Online Support Panel Discussion: The Continued Drive to Push Customers to the Web."
TSIA's Technology Services World Event Hosts Timely Session on Healthcare Legislation and Its Impact on Service Organizations
SAN DIEGO, CA, March 30, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced a timely session on the Technology Services World 2010 (TSW 2010) Silicon Valley agenda: "The Impact of Healthcare Legislation on Service Organizations."
TSIA Announces World-Class Panelists for Education Services Session at Technology Services World Silicon Valley
SAN DIEGO, California, March 30, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced the panelists for its "Closing the Consumption Gap with Education Services" session on the agenda for Technology Services World (TSW) Silicon Valley. TSW Silicon Valley is the services industry's premier spring conference event, which takes place May 3-5 at the Santa Clara Convention Center.
"Women in Services", A Dedicated Group for Women Services Leaders, Announces "Dress for Success San Diego"as Designated Non-Profit for Second Year in a Row
SAN DIEGO, CA, March 29, 2010 — The Technology Services Industry Association (TSIA), the leading professional association of the technology services industry, announced that Women in Services, TSIA's dedicated group for women services leaders, has selected Dress for Success San Diego as its official charity for the second year in a row. Dress for Success San Diego is dedicated to improving the lives of women through its professional clothing and employment retention programs as well as ongoing support provided to clients.
Top Technology Services Solutions Providers to Participate in Leading Industry Conference
SAN DIEGO, March 29, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, brings the world's top services industry experts together under one roof at Technology Services World 2010 (TSW 2010) Silicon Valley, being held May 3-5 at the Santa Clara Convention Center. TSW 2010 Silicon Valley is anticipated to be the premier technology services conference of the spring season.
World-Class Lineup for Technology Services World 2010 Silicon Valley Announced
SAN DIEGO, CA, March 29, 2010 — The Technology Services Industry Association (TSIA), the leading professional association of the services and support industry, announced the full agenda for the upcoming Technology Services World 2010 Silicon Valley conference being held May 3—5. The conference, themed "Clouds on the Service Horizon, " will feature presentations from top services professionals representing Datatel, Dell, Ericsson, Hewlett-Packard, Hitachi, McAfee, Microsoft, Motorola, Sun Microsystems, Xerox, and Yahoo, to name just a few.
TSIA Announces Pre-Conference Professional Development Course Topics
SAN DIEGO, CA, March 26, 2010 — The Technology Services Industry Association (TSIA), the leading professional association of the services and support industry, announced the lineup for its popular pre-conference Professional Development Courses, to be held Monday, May 3, at Technology Services World 2010 Silicon Valley.
LinkedIn Exec and Noted Author April Kelly to Keynote "Women in Services" Event at Technology Services World 2010 Silicon Valley
SAN DIEGO, CA, March 19, 2010 — The Technology Services Industry Association (TSIA), the leading professional association of the services and support industry, announced that April Kelly, senior director, customer operations at LinkedIn, will keynote the Women in Services (WIS) networking dinner to be held at Technology Services World 2010 Silicon Valley on Tuesday, May 4. The conference, hosted by TSIA and themed "Clouds on the Service Horizon, " will take place May 3—5 at the Santa Clara Convention Center.
TSIA Announces "Service Revolutions" , First-of-Its-Kind Showcase for the Cutting Edge in Technology Services
SAN DIEGO, February 1, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced an innovative new session on the Technology Services World 2010 (TSW 2010) Silicon Valley agenda, Service Revolutions.
Elemica, Endress+Hauser, Satisloh, Sourcefire, and Wincor Nixdorf Join TSIA; 21 Renew Memberships
SAN DIEGO, January 13, 2010 — The Technology Services Industry Association (TSIA), the technology services industry's largest and most vibrant association, announced that Elemica, Endress+Hauser, Satisloh, Sourcefire, and Wincor Nixdorf have joined the association, and that 21 industry leaders have renewed their TSIA memberships for 2010.
