About TSE 2012

Change in technology services is happening at an unprecedented pace. And the shifts are significant, one might even say seismic, in nature and scope. To address these challenges, the theme of the conference is Future-Proofing Your European Services Business.

You'll learn how to prepare your organization for what lies ahead by getting the latest insights in three key areas:

• Emerging Service Business Models. We'll explore cloud computing, Consumption Economics, shifting business models, and changing customer expectations.
• Emerging Models for Driving Services Revenue. Growing your top line revenues is more important than ever as product revenues and margins are coming under increasing pressure due to commoditization and the impact of the consumption-based business model. Learn about new approaches for achieving services revenue growth.
• Emerging Models for Driving Services Efficiency. The pressure to do more with less has never been greater. What new levers can accelerate your efficiency gains? Hear about the latest innovations in remote services, service technology, and more.

Come to Berlin and get educated on the forces at play that will impact your services business, and discover how to unleash your full potential, and that of your organization, to run a better, more efficient, more financially successful services business.